Frequently Asked Questions
[ Kryterion Exam Information | Proctoring | CEFP Renewal ]
The EFP certificate program was designed with the younger and/or newer facilities professional in mind and the study materials have a greater emphasis on operations and utility systems than management and administration information.
The CEFP credential is more appropriate for the more experienced facilities professional. The course material has a greater emphasis on administration and management issues as compared to the EFP. The CEFP credential must be renewed every four years through the accrual of 120 APPA units. To determine if your mix of education and experience qualifies you for the CEFP, click here.
The EFP is not a stepping stone to the CEFP. If one qualifies for the CEFP, that individual should sit for the CEFP exam.
The CEFP curriculum was developed for facilities professionals with a certain level of experience at educational institutions. The study course covers a wide range of topics educational facilities managers will face over the course of their career, taking into account planning, design, construction, operations and maintenance, utility and energy systems, sustainability, and management and administration. Also, the CEFP exam contains several case studies that require one to rely on their years of work experience in order to successfully answer the exam questions associated with each case study. Younger professionals or those new to the industry may not have the breadth of experience in every area necessary to successfully complete the study course or sit for the CEFP exam.
We strongly recommend that you use the credentialing version of the BOK located with your course materials in the APPA Learning Center portal. The credentialing BOK is static and represents the version of the BOK that was used to develop the study course. The BOK version in your MyAPPA account area is dynamic and gets updated with some level of frequency. You may still access and review the BOK in your MyAPPA account area to get a sense of the content, but if you are serious about sitting for the CEFP or EFP exam at the end of the study course, you will want to only study the credentialing BOK.
Yes, we only offer the study course online. The APPA Learning Center portal will have all of your study resources available in one place: study manual, flash cards, review course, sample exams, and more. It also will be your access point to a facilitated Customized Interactive Learning (CIL) group of other candidates progressing through the study course at the same time.
How long do I have access to the prep course and how soon do I need to test after I attain access to the prep course?
Access to the online prep course for 90 days begins once the prep course is purchased. Your exam must be scheduled within 30 days after your 90-day prep course access expires.
- Top-notch professional development course that covers all four core areas of the BOK;
- Self-paced: the course can be viewed at home or work on a study schedule that fits your life;
- No travel costs required;
- Modular: the course can be viewed in any preferred order;
- Flashcard course: contains 384 terms and definitions with references to the BOK for ease of locating the topic to explore more fully;
- Full-length practice exams for EFP and CEFP. A rotating bank of questions will ensure that you don’t take the same exam every time.
- Quizzes for each BOK core area;
- Study guides for both the EFP and CEFP;
- Knowledge checks: reading comprehension checks will get you thinking in a deeper way that allows you to utilize concepts discussed in the course. These knowledge checks are really mini case studies.
- Interactive exercises: sample Q&A’s, true/false, and matching exercises will provide “gut” checks throughout the course.
- Live webinars that are archived for viewing at a time and place of your choice.
- Instructor led cohort groups and a forum to communicate with your peers!
The CEFP exam has a total of 110 multiple choice questions. Each multiple choice question is equal weight and worth one point. The CEFP exam also contains up to 10 case studies with multiple choice questions attached to each case study. The multiple choice questions attached to each of the case studies is also worth one point.
The EFP exam has 135 multiple choice questions. Each multiple choice question is equal weight and worth one (1) point.
All test candidates are given four (4) hours to complete the exam.
All test candidates are given three (3) hours to complete the exam.
The EFP/CEFP exams consist of APPA’s four core areas known as the Body of Knowledge or BOK. The four core areas and the content distribution by area are:
You can register for the CEFP/EFP exam at any time during your 90 days in the course. After the 90 day prep course is complete, you will have 30 days to take the exam. Retrieve the exam voucher code that was emailed to you from APPA when you registered for the APPA Credentialing Course and follow these instructions:
- Go to www.webassessor.com/appa/index.html
- You will need to create your new account and establish a username and password. Please make a note of your username and password because you will need it again on your test date.
- Once you log in, go to the “Register For An Exam” menu tab located immediately to the right of the “Home” tab at the top of the screen.
- You will see the following exam options in the APPA Catalog:
- EFP and CEFP Exam/Kryterion Onsite and Online Proctored
- Click the (+) sign and you will see the following options:
- EFP/CEFP Exam Onsite Proctored
- Select this exam option if you wish to go to a Kryterion test center in your area to take your exam.
- kryteriononline.com/test-taker/test-taker-instructions/ (Please make sure to review this before testing).
- EFP/CEFP Exam Secure Wrapper Proctored
- Select this exam option if you wish to test at home or work on your computer using an internal or external web cam.
- www.kryteriononline.com/docs/PreparingForYourExam.pdf (Please make sure to review this before testing).
- EFP and CEFP Exam/APPA Proctored
- Select this exam option if you will be testing at your school/campus either in your office or in a computer lab.
- EFP and CEFP Exam/Kryterion Onsite and Online Proctored
Step by step instructions for registering for your EFP exam:
Screen 1: Click “Select” after determining your preferred exam testing option.
For APPA Proctored:
You must choose the APPA Proctored Test Center on the next screen. **For the APPA Proctored testing option, you must email Kelly Ostergrant at email@example.com with the contact information of your proctor in advance of your test date and time.** There are a number of responsibilities your proctor must agree to perform so it is highly recommended that you select and identify a proctor immediately upon securing your test date and time.
For Onsite Proctored:
Search for all the Kryterion testing centers in your immediate area.
For Secure Wrapper Proctored:
You will bypass this step entirely because this option only requires your computer and not a testing center location.
For APPA Proctored:
Select your test date and time. **Important** Because you are registering under the APPA test center located in Alexandria, VA, you must register your exam time in Eastern time so please make sure that you convert your exam time in your time zone to its equivalency in the Eastern time zone. (The No Shows and Cancellation policy is not applicable to the APPA Testing Center, only to the Kryterion testing options). After selecting the exam date and time, please be sure to check the acknowledgment box before clicking “Select”.
For Onsite Proctored:
Select your test date and time. All exam times will automatically be in your time zone. **Important** Please read the No Shows and Cancellation policy in the box. You will need to give a minimum of 72 hours’ notice if you wish to cancel and/or reschedule your exam date and time with the Kryterion testing center. After selecting the exam date and time, please be sure to check the acknowledgment box before clicking “Select”.
For Secure Wrapper Proctored:
Select your test date and time. All exam times will be in the time zone you designate with the drop down menu option so please select carefully. **Important** Please read the No Shows and Cancellation policy in the box. You will need to give a minimum of 72 hours’ notice if you wish to cancel and/or reschedule your exam date and time with the Kryterion proctors standing by to proctor your exam remotely. After selecting the exam date and time, please be sure to check the acknowledgment box before clicking “Select”.
Screen 4. Please confirm all of your testing details on the next screen. The $1.00 price is a placeholder until you enter your voucher code on the next screen so please ignore this and proceed to the checkout screen by clicking “Continue”.
Screen 5. In order to formally “purchase” and register for this exam, you must have a unique APPA supplied voucher code (Supplied on Purchase) otherwise you will not be allowed to complete this transaction.
Screen 6. Once you enter the voucher code exactly as it was provided to you, click “Apply” or “Submit”.
Screen 7. The final screen confirms your exam registration and removes the $1.00 placeholder amount. You are now confirmed and registered for your exam!
**For the APPA Proctored testing option, you must email Kelly Ostergrant at firstname.lastname@example.org with the contact information of your proctor in advance of your test date and time.** There are a number of responsibilities your proctor must agree to perform so it is highly recommended that you select and identify a proctor immediately upon securing your test date and time.
Your exam results (pass/fail only) will be known immediately once you submit and conclude your exam.
If you are testing on campus through the APPA Proctored option, you just need to let your proctor know that you will be testing on a different date. You will then need to log back in to your webassessor account link below and reschedule your exam date and time.
If, however, you have elected to test using the Onsite or Secure Wrapper proctored options, then you MUST provide at least a 72 hour cancellation/reschedule notice. You can log in to your account on the webassessor link below and reschedule your exam so long as you are within the 72 hour window. **Please note that you may receive an invoice for $150 if you do not cancel your rescheduled exam within the 72 hour window noted above. Kryterion invoices APPA with this fee.**
APPA does not release this information but once we hit an acceptable threshold of examinees, APPA will publish the pass rate numbers for both the CEFP and EFP exams.
As long as the individual meets the requirements of eligibility for the CEFP exam, there is currently no wait period between the EFP exam and the CEFP exam.
You will receive your pass/fail notification immediately upon concluding/submitting your exam. A new screen will pop up on your computer and provide you with your exam pass/fail.
Your exam results will be either pass/fail. APPA does not provide your raw score. The reason the exams only provide a pass/fail is because these are credentialing/certification exams. The industry now makes a clear distinction between educational based exams (which would merit additional feedback) vs. exams tied to earning a specific designation or credential.
To take advantage of the "Free Retake" you must join a new cohort group within 30 days of taking your exam. If you wait more than 30 days to return to the program, you will have to pay regular price. Contact Kelly Ostergrant at Kelly@appa.org.
APPA allows a test candidate to re-take the EFP/CEFP exam up to four times in one year (from the date of the first exam) if necessary.
Every APPA region allows its institutional APPA and regional members to re-test once for free. (i.e. members are granted one free fail). Any additional exam re-takes will result in a $150 fee being assessed before the next exam can be scheduled.
Any institutional non-member of APPA or a region must pay $150 to re-take the exam after the first fail. Also, any non-institutional employees (I.e. Business partner members etc.) must also pay $150 to re-take the exam after the first fail.
Yes, the EFP/CEFP exam must be proctored.
If you will be using the Onsite Proctored (Kryterion test center) or the Secure Wrapper Proctored option (allows you to test at home or work on your computer using an internal or external web cam) then you will NOT need to worry about selecting a proctor. You will be provided a proctor by Kryterion.
If you wish to test on campus, you will need to secure your own proctor. This option is called the APPA Proctored Test Center option. You will need to notify Kelly Ostergrant via email with your designated proctor contact information (name, email address, etc.) APPA will then email your proctor with all the information he/she will need in order to assume full responsibility as your proctor for your exam.